OriaCall — AI-powered call intelligence platform landing page with QA, simulation, training, and analytics.

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AI Call Intelligence

Every call
analyzed.
Zero exceptions.

OriaCall monitors 100% of your calls in real-time — scoring quality, detecting compliance risks, training agents with AI simulations, and surfacing insights that turn your contact center into a growth engine.

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100%
Call coverage
4.2×
Faster QA review
-31%
Compliance incidents
+19%
Conversion rate
app.oriacall.com/dashboard
LIVE
247
Active calls
+12 vs avg
81/100
Avg QA score
+3 this week
14
Compliance alerts
-6 vs yesterday
63%
Training completion
8 agents active
Live calls
AH
Ahmed H. — Jean Dupont
Outbound • 4:22 elapsed
74
SC
Sara C. — Acme Corp
Support • 2:08 elapsed
91
MR
Marc R. — Globex Ltd
Inbound • 7:44 elapsed
52
NB
Nora B. — TechStart
Outbound • 1:15 elapsed
88
Ahmed (Agent) • 00:45
Your solution seems overpriced vs our standard.Language deviation
Jean Dupont • 00:55
We're happy with Salesforce actually.Competitor mention
Ahmed (Agent) • 01:10
OriaCall integrates natively with Salesforce — it adds intelligence on top.Positive recovery
AI live assist — pricing resistance detected
Prospect has raised budget 3×. Pivot to TCO savings narrative — customers save avg. 34% year-over-year vs manual QA.
Trusted by
400+ teams
AcmeCorp GLOBEX SOYLENT Initech Umbrella VERIDIAN Oscorp
100%
of calls analyzed — not a sample
2M+
calls processed monthly
4.2×
faster QA than manual review
31%
avg reduction in compliance incidents
Platform features

Everything your QA team needs.
Automated.

From real-time call scoring to post-call coaching, OriaCall replaces manual spot-checking with AI that never sleeps.

100% call monitoring
Every single call — inbound, outbound, support — is transcribed, analyzed, and scored automatically. No more 5% sampling.
Real-timeAuto-transcriptionMulti-channel
Multi-dimensional QA scoring
Custom rubrics measuring empathy, compliance, objection handling, product knowledge, and closing — scored in seconds.
Custom rubricsBias-freeConsistent
Compliance & risk detection
Flag forbidden phrases, script deviations, regulatory violations, and GDPR risks the instant they occur — with full audit trails.
GDPRPCI-DSSCustom rules
Live AI agent assist
Surface real-time coaching cards, objection responses, and competitor counter-scripts directly to agents during the call.
Live hintsBattlecardsWhisper mode
AI simulation & training
Agents practice against an AI prospect that mirrors real customer behavior. Role-play objections, tone, and edge cases safely.
Role-playAI personasScored sessions
Conversation intelligence
Spot trends across thousands of calls — top objections, winning phrases, drop-off moments, and competitor mentions at scale.
Topic clustersTrend alertsPhrase mining
Quality analysis

QA at scale.
Without the headcount.

Replace manual spot-checking with AI that evaluates every call against your exact criteria — consistently, instantly, at any volume.

  • Automatic scoring against your grading rubric — empathy, compliance, resolution, and more
  • Highlight exact transcript moments that caused score drops with one-click playback
  • Side-by-side comparisons between top performers and low scorers to replicate best practices
  • Supervisor override and calibration mode so humans stay in the loop
  • Auto-generated agent feedback reports delivered every morning
Agent performance — this week vs last week
Ahmed H.
74
Sara C.
91
Marc R.
52
Nora B.
88
Karim S.
67
Action required: Marc R.
Score dropped 18 pts this week. Compliance miss at 3 calls. Training session recommended.
4.2×
faster than manual QA
100%
call coverage
0
missed violations
AI Training Simulator
SESSION LIVE
Scenario: Pricing objection
82
Overall
90
Empathy
61
Closing
95
Compliance
AI Prospect (Elena V.) • 01:12
"Your price is 40% above our current vendor. We can't justify that to finance."
Agent (Training) • 01:28
"I understand the budget pressure. Can I walk you through the ROI we typically see in the first 6 months?"Good pivot — TCO approach
AI Prospect • 01:45
"Fine, but make it quick — we have 5 minutes."Urgency signal
AI coaching hints
Recommend
Lead with time savings: "Most teams cut QA time by 4× in month one."
Caution
Don't anchor on price. Shift to value before mentioning ROI numbers.
Avoid
Never say "cheap" or "discount" — frames incorrectly.
Session progress
68%
4/6 scenarios
Agent training

Train agents on real scenarios.
Risk-free.

The AI simulator creates realistic customer personas based on your actual call data — so agents practice exactly the situations they'll face.

  • AI prospects modeled on real customer personalities and objection patterns from your call history
  • Dynamic scenario difficulty that adapts as the agent improves — no two sessions are identical
  • Inline coaching hints during training, then blind mode for assessment sessions
  • Certification paths: agents must pass defined score thresholds before taking live calls
  • Manager dashboard showing each agent's training progress, weak spots, and improvement trajectory
Conversation intelligence

Turn conversations into
competitive intelligence

OriaCall mines every call for patterns, objections, and winning phrases — giving leadership the data to make smarter product, pricing, and sales decisions.

Top objections this month
What customers are pushing back on
Automatically clustered from 12,400 calls — no manual tagging required.
Price / budget
78%
Integration
54%
Competition
41%
Timeline
28%
Security
19%
Competitor mentions
Salesforce leads
Mentioned in 34% of calls this month — up 8% vs last month.
Salesforce34%
HubSpot21%
Zendesk14%
Others9%
View auto-generated battlecards
Winning phrases
What top agents say
Phrases correlated with +15% close rate vs average.
"What outcome matters most to you?"
"Customers like you typically see..."
"What's your timeline for this decision?"
"Our price is very competitive"
Call outcome prediction
AI win probability
Predicted at the 2-minute mark — 83% model accuracy.
71%
win probability
High intent signal
Budget risk flagged
Decision maker present
Sentiment timeline
Call arc — Ahmed H. with Jean Dupont
Language violation
TCO pivot
0:002:004:006:008:34
Integrations

Plugs into your stack in minutes

Native integrations with your CRM, telephony, and helpdesk — no engineering required. Data flows both ways automatically.

Salesforce
Live
Twilio
Live
Zoom
Live
Zendesk
Live
Teams
Live
HubSpot
Live
Slack
Live
Freshdesk
Live
REST API
Live
Google Meet
Soon
Webex
Soon
Custom
Webhook
Customer stories

Teams who made the switch

"We went from reviewing 5% of calls to 100% overnight. The compliance savings alone paid for the platform in the first month."
SL
Sophie Laurent
Head of QA, Acme Financial
"The AI training simulator is a game changer. New agents are call-ready two weeks faster than before — and their first-month scores are 23% higher."
KA
Karim Al-Rashid
VP Sales, Globex Corp
"The conversation intelligence reports changed how we brief our product team. We now know exactly what customers object to — straight from the calls."
MC
Marie Chen
Chief Revenue Officer, Initech
How it works

Up and running in 48 hours

No engineering team needed. OriaCall connects to your existing telephony and starts delivering insights within two days.

Connect your calls
Link your telephony (Twilio, Zoom, Teams) via native integration or API. Takes under 30 minutes.
Configure your rubric
Define your QA criteria, compliance rules, and scoring weights — or start from an industry template.
AI learns your context
OriaCall trains on your historic calls to calibrate scoring to your team's voice and products.
Insights start flowing
Live dashboards, alerts, coaching, and weekly reports arrive automatically — zero manual effort.
Pricing

Simple, transparent pricing

Scale with your team. No per-call fees, no hidden costs. Annual billing saves 20%.

Starter
$299/mo
Perfect for small teams starting their QA automation journey. Up to 2,000 calls/month.
  • 100% call monitoring
  • Basic QA scoring rubric
  • Compliance alerts
  • 2 integrations
  • Email reports
  • AI simulation training
  • Live agent assist
  • Conversation intelligence
Start free trial
Most popular
Growth
$799/mo
For growing contact centers ready for full AI supervision. Up to 15,000 calls/month.
  • Everything in Starter
  • Custom scoring rubrics
  • AI simulation training
  • Live agent assist (whisper)
  • Conversation intelligence
  • Unlimited integrations
  • Agent certification paths
  • Dedicated success manager
Start free trial
Enterprise
Custom
Unlimited calls, custom AI models, SLA guarantees, and white-glove onboarding for large teams.
  • Everything in Growth
  • Unlimited call volume
  • Custom AI personas & rubrics
  • Dedicated success manager
  • 99.9% SLA uptime guarantee
  • SOC 2 + GDPR compliance
  • On-premise option available
  • Priority support 24/7
No credit card required
Cancel anytime
SOC 2 certified
GDPR compliant
FAQ

Common questions

How quickly can we go live?
Does it work with our existing call recording system?
How accurate is the AI scoring compared to human QA analysts?
Is our call data used to train the global model?
What languages does OriaCall support?
Can supervisors override AI scores?
Ready to hear every call?

Join 400+ contact centers that replaced 5% sampling with 100% AI supervision. Start your free 14-day trial — no credit card, no engineering required.

Start free trial
Free 14-day trial • No credit card • Setup in under 48h