OriaCall — AI-powered call intelligence platform landing page with QA, simulation, training, and analytics.

Features Platform Training Pricing Resources
Log in Get started free
Real-Time QA & Coaching

Total QA Intelligence
for Your AI Call Center

Monitor 100% of customer calls in real-time. Deliver automated quality scoring, compliance risk alerts, and live AI assist to support your agents on every call.

Start free trial
app.oriacall.com/dashboard
LIVE
247
Active calls
+12 vs avg
81/100
Avg QA score
+3 this week
14
Compliance alerts
-6 vs yesterday
63%
Training completion
8 agents active
Live calls
AH
Ahmed H. — Jean Dupont
Outbound • 4:22 elapsed
74
SC
Sara C. — Acme Corp
Support • 2:08 elapsed
91
MR
Marc R. — Globex Ltd
Inbound • 7:44 elapsed
52
NB
Nora B. — TechStart
Outbound • 1:15 elapsed
88
Messagerie — Live Transcript
Ahmed (Agent) • 00:45
Your solution seems overpriced vs our standard. Language deviation
Jean Dupont • 00:55
We're happy with Salesforce actually. Competitor mention
Ahmed (Agent) • 01:10
OriaCall integrates natively with Salesforce — it adds intelligence on top. Positive recovery
AI live assist — pricing resistance detected
Prospect has raised budget 3×. Pivot to TCO savings narrative — customers save avg. 34% year-over-year vs manual QA.
Trusted by
400+ teams
AcmeCorp GLOBEX SOYLENT Initech Umbrella VERIDIAN Oscorp AcmeCorp GLOBEX SOYLENT Initech Umbrella VERIDIAN Oscorp
100%
of calls analyzed — not a sample
2M+
calls processed monthly
4.2×
faster QA than manual review
31%
avg reduction in compliance incidents
Platform features

Your QA Team, Automated!
Your Intelligence, Infinite

From real-time call scoring to post-call coaching, OriaCall replaces manual spot-checking with AI that never sleeps.

100% call monitoring
Every single call — inbound, outbound, support — is transcribed, analyzed, and scored automatically. No more 5% sampling.
Real-time Auto-transcription Multi-channel
Multi-dimensional QA scoring
Custom rubrics measuring empathy, compliance, objection handling, product knowledge, and closing — scored in seconds.
Custom rubrics Bias-free Consistent
Compliance & risk detection
Flag forbidden phrases, script deviations, regulatory violations, and GDPR risks the instant they occur — with full audit trails.
GDPR PCI-DSS Custom rules
Live AI agent assist
Surface real-time coaching cards, objection responses, and competitor counter-scripts directly to agents during the call.
Live hints Battlecards Whisper mode
AI simulation & training
Agents practice against an AI prospect that mirrors real customer behavior. Role-play objections, tone, and edge cases safely.
Role-play AI personas Scored sessions
Conversation intelligence
Spot trends across thousands of calls — top objections, winning phrases, drop-off moments, and competitor mentions at scale.
Topic clusters Trend alerts Phrase mining
Quality analysis

QA at scale.
Without the headcount.

Stop spot-checking. Let AI evaluate every interaction against your exact criteria—instantly and consistently.

  • Automatic scoring against your grading rubric — empathy, compliance, resolution, and more
  • Highlight exact transcript moments that caused score drops with one-click playback
  • Side-by-side comparisons between top performers and low scorers to replicate best practices
  • Supervisor override and calibration mode so humans stay in the loop
  • Auto-generated agent feedback reports delivered every morning
Agent performance — this week vs last week
Ahmed H.
74
Sara C.
91
Marc R.
52
Nora B.
88
Karim S.
67
ACTION REQUIRED
Human-in-the-loop intervention: Marc R.
Score dropped 18 pts this week. Compliance miss at 3 calls. Training session recommended.
4.2×
faster than manual QA
100%
call coverage
0
missed violations
AI Training Simulator
SESSION LIVE
Scenario: Pricing objection
82
Overall
Confident
90
Empathy
Context-Aware
61
Closing
Developing
95
Compliance
Aligned
AI Prospect (Elena V.) • 01:12
"Your price is 40% above our current vendor. We can't justify that to finance."
Agent (Training) • 01:28
"I understand the budget pressure. Can I walk you through the ROI we typically see in the first 6 months?" Good pivot — TCO approach
AI coaching hints
Recommend
Lead with time savings: "Most teams cut QA time by 4× in month one."
Caution
Don't anchor on price. Shift to value before mentioning ROI numbers.
Avoid
Never say "cheap" or "discount" — frames incorrectly.
Agent Competency Analysis
Empathy Technical Objection Closing
68%
4/6 scenarios
Agent training

Stop Training!
Start Mastering!

OriaCall simulates your toughest real-world customer objections, turning your agents into high-performing experts—before they ever take a live call

  • Tailored AI Personas: Train agents against AI prospects modeled on your historical call data and specific objection patterns.
  • Adaptive Learning Loops: Experience dynamic session difficulty that challenges agents in real-time as they master new skills.
  • Smart Coaching Cycles: Benefit from real-time 'inline' guidance during practice, followed by 'blind' assessments to verify mastery.
  • Validated Certification: Ensure agents are 'live-ready' by requiring them to clear predefined proficiency thresholds.
  • Performance Analytics:View granular trajectories—instantly pinpoint weak spots and track the evolution of every agent's skill set.
Try a Sample Scenario
Battlefield Intelligence

Strategic Signals:
From Conversations to Command Decisions

OriaCall transforms raw call data into actionable intelligence that drives product, pricing, and go-to-market strategies.

Executive Intelligence Summary

Real-time synthesis from 12,400 calls analyzed this month

Critical Friction Point
Pricing objections up 22% — consider TCO narrative shift
Proven Playbook
Outcome-based language drives +15% close rate — scale across team
Competitive Threat
Salesforce mentions +8% — battlecard refresh recommended
Market Friction Radar +12% vs last month
Where deals stall: Objection frequency analysis
Auto-clustered from 12,400 calls — zero manual tagging
Price / Budget
78% ↑22%
Integration
54% ↑5%
Competition
41% ↑8%
Timeline
28% ↓2%
Security
19% →
Competitive Threat Matrix +8%
Salesforce leads mentions
34% of calls — highest in 6 months
Salesforce 34% ↑8%
HubSpot 21% ↑2%
Zendesk 14% →
Others 9% ↓1%
View battlecards
Proven Playbook +15% close rate
What top performers say
High-converting phrases vs. low performers
"What outcome matters most?" +21%
"Customers like you see..." +18%
"What's your timeline?" +12%
"Our price is competitive" −14%
AI Predictive Signal 83% accuracy
Win probability forecast
Predicted at 2-min mark — real-time guidance
71%
win prob
High intent
Budget risk
Decision maker
Strategic Call Arc 8:34 duration
Sentiment timeline — Ahmed H. with Jean Dupont
Deviation
TCO pivot
0:00 2:00 4:00 6:00 8:34
INTEGRATIONS

Plugs into your stack in minutes

Native integrations with your entire tech stack. Built on REST APIs with webhooks, SDKs, and real-time data sync.

Customer stories

Teams who made the switch

"We went from reviewing 5% of calls to 100% overnight. The compliance savings alone paid for the platform in the first month."
SL
Sophie Laurent
Head of QA, Acme Financial
"The AI training simulator is a game changer. New agents are call-ready two weeks faster than before — and their first-month scores are 23% higher."
KA
Karim Al-Rashid
VP Sales, Globex Corp
"The conversation intelligence reports changed how we brief our product team. We now know exactly what customers object to — straight from the calls."
MC
Marie Chen
Chief Revenue Officer, Initech
How it works

Up and running in 48 hours

No engineering team needed. OriaCall connects to your existing telephony and starts delivering insights within two days.

Connect your calls
Link your telephony (Twilio, Zoom, Teams) via native integration or API. Takes under 30 minutes.
Configure your rubric
Define your QA criteria, compliance rules, and scoring weights — or start from an industry template.
AI learns your context
OriaCall trains on your historic calls to calibrate scoring to your team's voice and products.
Insights start flowing
Live dashboards, alerts, coaching, and weekly reports arrive automatically — zero manual effort.
Pricing

Simple, transparent pricing

Scale with your team. No per-call fees, no hidden costs. Annual billing saves 20%.

Starter
$299/mo
Perfect for small teams starting their QA automation journey. Up to 2,000 calls/month.
  • 100% call monitoring
  • Basic QA scoring rubric
  • Compliance alerts
  • 2 integrations
  • Email reports
  • AI simulation training
  • Live agent assist
  • Conversation intelligence
Start free trial
Most popular
Growth
$799/mo
For growing contact centers ready for full AI supervision. Up to 15,000 calls/month.
  • Everything in Starter
  • Custom scoring rubrics
  • AI simulation training
  • Live agent assist (whisper)
  • Conversation intelligence
  • Unlimited integrations
  • Agent certification paths
  • Dedicated success manager
Start free trial
Enterprise
Custom
Unlimited calls, custom AI models, SLA guarantees, and white-glove onboarding for large teams.
  • Everything in Growth
  • Unlimited call volume
  • Custom AI personas & rubrics
  • Dedicated success manager
  • 99.9% SLA uptime guarantee
  • SOC 2 + GDPR compliance
  • On-premise option available
  • Priority support 24/7
No credit card required
Cancel anytime
SOC 2 certified
GDPR compliant
FAQ

Common questions

How quickly can we go live?
Does it work with our existing call recording system?
How accurate is the AI scoring compared to human QA analysts?
Is our call data used to train the global model?
What languages does OriaCall support?
Can supervisors override AI scores?
Ready to hear every call?

Join 400+ contact centers that replaced 5% sampling with 100% AI supervision. Start your free 14-day trial — no credit card, no engineering required.

Start free trial
Free 14-day trial • No credit card • Setup in under 48h